
Never miss a real estate enquiry again
How Missed Call Text-Back Works

1. Buyer calls while you’re busy2. You miss it3. They get an instant personal SMS4. You follow up when free
Hassle-free setup. Keep your existing number.

What it is
Achieve a 100% reply rate for missed calls with auto-reply, ensuring that a missed call never leads to a missed opportunity.
• A missed-call safety net
• Runs quietly in the background
• Designed for Australian agents
What it isn’t
• Not a CRM
• Not a phone system
• Not another platform
• Not an AI agent or chatbot

A quick demo to see if it’s useful for you.
No pressure. No obligation.

[email protected]
Privacy policy
Terms of service
LeadGuard
Simpson Street,
East Melbourne VIC 3002
ABN 50 620 639
© LeadGuard. All rights reserved.

Welcome to LeadGuard 👋Your payment was successful.Complete the form below to activate your missed-call text system and set your auto-reply message.We’ll handle the setup once this is submitted.
LeadGuard – Terms and ConditionsLast updated: 20/01/26These Terms and Conditions (“Terms”) govern your use of the LeadGuard service (“Service”), operated by Nuform Group Pty Ltd (“we”, “us”, “our”).By purchasing, accessing, or using LeadGuard, you agree to these Terms.---1. The ServiceLeadGuard provides an automated missed-call SMS reply system designed for real estate agents and businesses.The Service may include:* Provision of a phone number
* Automated SMS responses to missed calls
* Access to a dashboard or sub-account
* Basic setup and onboarding
* Optional customised workflows (on higher plans)We may update or improve the Service from time to time.---2. EligibilityYou must:* Be at least 18 years old
* Have authority to act on behalf of your business
* Provide accurate business and contact information---3. Subscription & BillingPlansLeadGuard is billed as a recurring subscription (monthly unless stated otherwise).Current plans include:* $99/month – Standard service
* $149/month – Customised workflows (if selected)Billing* Payments are processed via Stripe
* Subscriptions renew automatically
* Fees are charged in advanceFailed paymentsIf payment fails:* The Service may be suspended
* Your number and workflows may be disabled---4. Cancellation & RefundsYou may cancel at any time through your account or by contacting support.* Cancellation stops future billing
* The current billing period is not refunded
* Setup fees (if any) are non-refundableWe do not provide refunds for partial months or unused time.---5. Phone Numbers & MessagingIf a phone number is provided:* It remains our property unless stated otherwise
* It may be reclaimed after cancellation
* SMS delivery is subject to carrier networks and regulationsYou are responsible for:* Lawful use of SMS messaging
* Compliance with Australian spam laws
* Obtaining consent where required
* Message content provided by youWe are not responsible for blocked, delayed, or undelivered messages.---6. Acceptable UseYou must not use LeadGuard to:* Send spam or unlawful messages
* Mislead or impersonate others
* Violate privacy or data protection laws
* Abuse networks or systems
* Harass or threaten recipientsWe may suspend or terminate accounts that violate this section.---7. Setup & Sub-AccountsFor plans involving sub-accounts:* Each account is provisioned individually
* Setup times may vary
* Some configurations may require manual processingWe do not guarantee immediate activation.---8. Service AvailabilityWe aim for high uptime but do not guarantee uninterrupted service.Outages may occur due to:* Network providers
* Software updates
* Third-party services
* Maintenance
* Events outside our control---9. Limitation of LiabilityTo the maximum extent permitted by law:LeadGuard is not liable for:* Lost revenue or leads
* Missed opportunities
* Business interruption
* Data loss
* Indirect or consequential damagesOur total liability is limited to the amount you paid us in the previous 3 months.---10. No GuaranteesWe do not guarantee:* Increased sales
* More leads
* Specific conversion rates
* That every missed call will result in contactResults depend on your business, market, and usage.---11. Intellectual PropertyAll software, branding, systems, and content remain our property.You receive a limited, non-transferable license to use the Service while subscribed.---12. PrivacyYour use of the Service is also governed by our Privacy Policy.You are responsible for how you collect and use customer data.---13. TerminationWe may suspend or terminate your account if:* You breach these Terms
* Payments fail
* You misuse the Service
* Required by lawUpon termination:* Access will cease
* Phone numbers may be reclaimed
* Data may be deleted after a reasonable period---14. Changes to TermsWe may update these Terms at any time.Continued use of the Service means you accept the updated Terms.---15. Governing LawThese Terms are governed by the laws of Victoria, Australia.---16. ContactLeadGuard
Email: [email protected]
Website: www.leadguard.com.au
LeadGuard – Privacy Policy
Last updated:20/01/26Nuform Group Pty Ltd (“LeadGuard”, “we”, “us”, “our”) is committed to protecting your privacy.This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our services, website, and software (“Service”).We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).---1. What information we collectWe may collect the following information:From our customers (agents / businesses)* Full name
* Business name
* Email address
* Phone number
* Billing details (processed securely by Stripe)
* Account and login information
* Message templates you provide
* Call and SMS metadata (timestamps, numbers, delivery status)From callers / end customers* Phone number
* Time and date of call
* Message delivery statusWe do not intentionally collect sensitive information.---2. How we collect informationWe collect information when:* You sign up or complete onboarding forms
* You use the Service
* You contact us for support
* Calls or messages pass through our system
* Payments are processed---3. How we use your informationWe use information to:* Provide and operate the Service
* Send automated SMS messages
* Create and manage accounts and sub-accounts
* Process payments
* Provide customer support
* Improve system performance
* Comply with legal obligations
* Prevent fraud and misuseWe do not sell personal information.---4. SMS and call dataLeadGuard processes call and SMS data only to deliver the Service.This includes:* Triggering automated replies
* Logging delivery status
* Troubleshooting issuesYou are responsible for ensuring you have appropriate consent from your customers to send messages.---
5. Disclosure of informationWe may share information with:* Service providers (SMS carriers, hosting providers, payment processors such as Stripe)
* Software infrastructure partners (e.g. GoHighLevel, phone number providers)
* Legal or regulatory authorities when required by lawWe do not share personal information for marketing by third parties.---6. Data storage & securityWe take reasonable steps to protect personal information including:* Secure servers
* Access controls
* Encrypted connections
* Limited internal accessHowever, no system is 100% secure and we cannot guarantee absolute security.---
7. Overseas data processingSome data may be stored or processed outside Australia (for example by SMS carriers or cloud providers).We take reasonable steps to ensure overseas providers comply with privacy standards.---
8. Access and correctionYou may request:* Access to your personal information
* Correction of inaccurate informationContact us using the details below.---9. Data retentionWe retain information only as long as necessary to:* Provide the Service
* Meet legal and accounting requirements
* Resolve disputesAfter cancellation, data may be deleted after a reasonable period.---
10. Cookies & website trackingOur website may use cookies and analytics tools to:* Improve performance
* Understand usage
* Enhance user experienceYou can disable cookies in your browser.---
11. Third-party servicesOur Service integrates with third parties including:* Stripe (payments)
* SMS providers
* Phone number providers
* Automation platformsTheir handling of data is governed by their own privacy policies.---
12. Changes to this policyWe may update this Privacy Policy from time to time.Updates will be posted on our website.---
13. Contact
LeadGuardFor privacy questions or requests:Email: [email protected]
Website: www.leadguard.com.au